FAQs

Is it easy to buy Vat-free Silver?

We aim to make buying silver as hassle free as possible. You can call us on 01 280 7067 (Irish Office), 0203 600 7067 (U.K. Office) or contact us. We will be happy to answer any queries you may have.

Who can buy bullion?

Wickham Silver will supply Silver products to anyone. Your purchase can be from as little as 1 piece to 10,000 pieces. There is no minimum or maximum order on Silver.

How do I pay for my order?

We accept payment by Bank Transfer, Debit/Credit card.

Please note there will be a 2% credit card fee based on the total invoice amount on all orders.

How quickly will we need payment?

From confirming an order with us, we require payment within 48 hours. Wickham Silver reserves the right to cancel any orders that do not meet these conditions.

How is my Bullion delivered?

We use a fully insured, tracked and signed for service.

Secure shipping companies such as UPS, G4S or SecurLog are used.

Do you buy back Silver bullion?

We buy back Silver bullion Coins at a competitive price. Visit the sell to us page to get in touch.

Can I cancel my order?

No. Once an order has been placed the order cannot be cancelled.

Do we report your purchase to HM Customs and Excise?

No, we do not pass on any information to third parties. Wickham Silver is legally bound to keep customer records of transactions for 6 years and will only pass details on to HM Customs if they request to inspect them.

Trade References?

We are happy to supply Bank and Trade references.

 

If you have any other questions please do not hesitate to visit the contact us page or call us on 01 280 7067 (Irish Office), 0203 600 7067 (U.K. Office).